Support

We're here to help you keep it.

Find quick answers below, or write to us. A real person reads every message.

Safety

You're always free to step away.

If a shared promise stops feeling right, any of these steps works immediately and needs no one's permission.

  • Unpair

    Open Partner & Account and end the partnership. You don't need approval, and shared restrictions are removed.

  • Block

    Block the other account from Partner & Account so it cannot send you another pairing request.

  • Turn off Screen Time access

    In the iOS Settings app, open Screen Time and remove access for Pinky Promise. The device owner can always do this.

  • Delete your account

    In Partner & Account, choose Delete account. This ends any partnership and removes your shared history.

Pinky Promise isn't an emergency service. If you feel unsafe, contact local emergency services or someone you trust. To report abuse of the app, email hey.prarthan@gmail.com.

Troubleshooting

Common questions.

Looking for how your information is handled? Read the Privacy Policy and Terms of Service.